CaseTrust for Education

Important Notice: CaseTrust for Education will no longer be in taking in new applications with the official launch of EduTrust on 21 Dec 2009 and the scheme will officially be discontinued from 1 July 2010. Read more about it here.

MOE recently conducted a seminar revealing more details of their Enhanced Registration Scheme and EduTrust scheme. For more details, please refer to the following link
http://www.moe.gov.sg/education/private-education/council-for-private-education/launch-erf-edutrust/

Notice: Revised Standard Student Contracts and CASE-PEO Agreement are available for download with effect from 1 November 2009. Please find the required documents below(Annex A1, A2 and CASE-PEO Agreement).

New Student Protection Scheme (SPS) Providers. Read more about it here.

What is CaseTrust For Education?

The CaseTrust for Education scheme has been customised specifically by CASE for the education industry in Singapore. The scheme will enhance the confidence of international students and their parents in the quality of education in Singapore.

The regulatory framework focuses on building trustworthiness, professionalism, as well as business and academic excellence. It has two tiers - first, an essential or mandatory tier, which requires Private Schools to ensure high quality student welfare practices and standards and gives Private Schools the right to enrol international students. Second, a voluntary tier, tied to privileges, is focused on enhancing business and academic excellence. CaseTrust for Education is part of the essential tier under the regulatory framework.

From 1 September 2005, all PEOs that want to enrol international students will need to have CaseTrust for Education status. A PEO that achieves CaseTrust for Education is certified as an organisation that possesses the foundation for good quality student welfare/protection practices and standards. The PEO will have the following mechanisms in place:

Well-Trained Personnel who will understand every student's needs before recommending the most appropriate course
Standard Student Contract for students who enroll with them
Tuition Fee Protection for all International Students. Local students can also enjoy this protection if they opt-in in their Student Contract
Clear Fee Policies

Which Private Schools Have Obtained CaseTrust For Education?

Please click here for the list of CaseTrusted schools.

Note: Private institutions in Singapore that are government-aided are not required to apply for CaseTrust and Student Protection Scheme. For Childcare Centre and Kindergartens, they are not required to obtain CaseTrust subjected to meeting certain requirements. Please refer to the press release here for more information.

Disclaimer: CaseTrust certification does not in anyway represent an endorsement or accreditation of the quality of the courses offered. Prospective students of CaseTrust certified private schools are advised to find out more about them, the quality of the courses and the background of the local organisation that facilitates the delivery of the courses before making a decision to enrol in the course of study.

Students are strongly encouraged to fully understanding the terms of the Standard Student Contract and seek clarification whenever necessary before enrolling in the course of study.

How Do I Check Whether My Tuition Fees Are Protected?

CaseTrust accredited schools are required to put in place tuition fee protection for all international students. Local students also enjoy this protection if you choose to opt-in for the Student Protection Scheme. Be sure to keep a copy of Standard Student Contract (Refer to Annex A1 & A2) signed by the school.

Do take note of the following to ensure that your fees are protected under the Student Protection Scheme which your school has put in place:

o For Escrow - Remember to deposit tuition fees directly into the Escrow Account. Do not pay the school or the agent out of convenience.

Students who face problem with the above situations can seek immediate assistance from CASE.

Need further information? Download here!

1. CaseTrust for Education FULL Information Kit with Annex A to D Complete Information Kit Updated!

2. CaseTrust for Education Information Kit/Annex in parts (zip files)

- CaseTrust Information Kit (359KB) (MS Word or pdf version)

- Annex A1: Standard Contract (revised) (128KB) - Students Must Have This!

- Annex A2: Standard Contract for Local Students (revised) (130KB)

- Annex B1: Work Processes with Escrow (20KB)

- Annex B2: Master Escrow Agreement (256KB)

- Annex B3: Fact Sheet on DBS (42KB)

- Annex B4: Fact Sheet on HSBC (48KB)

- Annex D1: Acknowledgement for Student Escrow (9KB)- Students With Escrow Must Have This!

- Sample of Student Escrow Confirmation- Students With Escrow Must Have This!

- PEOs who have attained SPS will be invited to sign the CASE-PEO Agreement (revised).

2A. CaseTrust documents translated in Chinese, Bahasa Indonesia and Vietnamese. (For reference only: students are still required to sign on the English version).

- Revised Standard Student Contract: NEW!

in Bahasa Indonesia (word doc) and pdf version

in Vietnamese (word doc) and pdf version

in Chinese (word doc) and pdf version

- Master Escrow Agreement:

in Bahasa Indonesia (word doc) version

in Vietnamese (word doc) and pdf version

in Chinese (word doc) and pdf version

3. Frequently Asked Questions on:

- CaseTrust for Education

- Student Tuition Fee Account (Escrow)

4. Press Release